Empathy Is Still Lacking in the Leaders Who Need It Most
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Christian
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"Many people and a host of commentators instinctively recoiled at the callous management practices described in a scathing New York Times article last month about Amazon. So did Jeff Bezos, Amazon’s founder and chief executive. In a memo to Amazon employees, he wrote, “Our tolerance for any such lack of empathy needs to be zero.”"
https://hbr.org/2015/09/empathy-is-still-lacking-in-the-leaders-who-need-it-most
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